1. Introduction
Educhain Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website educhain.fyi or engage our services.
- Data Controller: Educhain Limited
- Company Number: 17038226
- Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
- Email: privacy@educhain.fyi
This policy is provided in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Information You Provide
- Contact information: Name, email address, phone number when you fill out our contact form or initiate a project enquiry
- Business information: Company name, role, project requirements when engaging our services
- Communications: Records of correspondence when you contact us via email or other channels
2.2 Information Collected Automatically
- Technical data: IP address, browser type and version, operating system, time zone setting
- Usage data: Pages visited, time spent on pages, navigation paths, referring website
- Device data: Device type, screen resolution, and unique device identifiers
2.3 Cookies
We use essential cookies to ensure the proper functioning of our website. We do not use advertising or tracking cookies. For more details, see our Cookie section below.
3. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
| Purpose | Legal Basis |
|---|
| Responding to enquiries | Legitimate interest |
| Providing our services | Contract performance |
| Sending project updates | Contract performance |
| Website analytics | Legitimate interest |
| Legal compliance | Legal obligation |
| Marketing communications | Consent |
4. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Deliver and manage our services
- Send you project updates and relevant communications
- Improve our website and services
- Comply with legal and regulatory obligations
- Detect and prevent fraud or other harmful activities
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers: Third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., hosting providers, email services)
- Professional advisors: Lawyers, accountants, and auditors where necessary
- Law enforcement: Where required by law or to protect our legal rights
All third parties are required to respect the security of your personal data and treat it in accordance with applicable law.
6. International Transfers
Where we transfer personal data outside the UK, we ensure adequate safeguards are in place, including:
- Transfers to countries with UK adequacy decisions
- Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office
- Other appropriate safeguards as required by UK GDPR
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Enquiry data: 2 years from last contact
- Client data: 7 years from end of engagement (for legal and accounting purposes)
- Website analytics: 26 months
- Marketing consent records: Until consent is withdrawn
8. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — to request a copy of your personal data
- Right to rectification — to request correction of inaccurate data
- Right to erasure — to request deletion of your data ("right to be forgotten")
- Right to restrict processing — to request limitation of how we use your data
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent
To exercise any of these rights, please contact us at privacy@educhain.fyi. We will respond within one month of receiving your request.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL)
- Access controls and authentication measures
- Regular security assessments and updates
- Staff training on data protection practices
10. Cookies
Our website uses the following types of cookies:
- Strictly necessary cookies: Required for the website to function properly. These cannot be disabled.
- Analytical cookies: Help us understand how visitors interact with our website. These are only set with your consent.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.
13. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
14. Contact Us
For any questions or requests regarding this Privacy Policy or your personal data, please contact:
- Educhain Limited
- 128 City Road, London, EC1V 2NX, United Kingdom
- Company Number: 17038226
- Email: privacy@educhain.fyi